Effective and timely communication is key to having happy customers

And a happy customer is likely to be a repeat customer.

The problem is, your transporters usually only care about filling their trucks and cutting costs. Their priority is not communicating with your customers.

This is why they usually only send customers a tracking link once the order is accepted. But this is not very useful as it only shows that the item was not delivered yet, and usually nothing more.

Your customer wants to know where their order is and when it will arrive. Otherwise, it’s a bit of a guessing game.

So, what’s the solution?

With Zoopit, you can keep customers informed by sending automatic delivery notifications, which are informative and consistent regardless of the delivery company.

As a result, customers get the same high level of service, no matter who delivers the order.

And that’s how you get repeat customers – by going the extra mile.

By communicating with them frequently and consistently. By letting them know that they matter to you.